1. Overview

I strive to provide exceptional web development services, including website development, hosting, maintenance, and other related tasks. To ensure transparency and customer satisfaction, I have outlined my fulfillment policies regarding refunds, returns, cancellations, and deliveries.

2. Refund Policy

I aim to deliver high-quality services that meet your expectations. However, if you are not satisfied with my services, please review the following refund policy:

• Web Development Services: Refunds for web development projects are handled on a case-by-case basis. If a project is terminated before completion, a partial refund may be issued based on the work completed up to that point.
• Website Hosting and Maintenance: Refunds for hosting and maintenance services are available within 30 days of purchase. After 30 days, refunds will be prorated based on the unused portion of the service period.
• Consultation and Fixes: Payments for consultation and one-time fixes are non-refundable once the service has been rendered.

To request a refund, please contact me at [email protected] with your order details and reason for the request.

3. Return Policy

Since my services are digital and customized to your specific needs, I do not offer returns on any of my services. If there are any issues with the service provided, please contact me, and I will work to resolve the matter promptly.

4. Cancellation Policy

I understand that circumstances may change, and you may need to cancel a service. My cancellation policy is as follows:

• Web Development Projects: If you wish to cancel a web development project, please notify me as soon as possible. Cancellation fees may apply depending on the stage of the project.
• Website Hosting and Maintenance: You may cancel your hosting or maintenance service at any time. If you cancel within the first 30 days, you may be eligible for a full refund. After 30 days, a prorated refund will be issued based on the unused portion of the service period.
• Scheduled Consultations and Fixes: To cancel a scheduled consultation or fix, please notify me at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.

5. Delivery Policy

My services are delivered electronically through email, project management tools, or web platforms. The delivery timeline for each service is as follows:

• Web Development Projects: The delivery timeline for web development projects will be outlined in the project proposal and contract. I will provide regular updates on the progress and estimated completion date.
• Website Hosting and Maintenance: Hosting and maintenance services will be activated within 24-48 hours of purchase. You will receive confirmation and access details via email.
• Consultation and Fixes: Scheduled consultations and fixes will be delivered at the agreed-upon time. Any required deliverables will be provided within the discussed timeframe.

Contact Me

If you have any questions or concerns about my fulfillment policy, please contact me at:

• Email: [email protected]
• Address: Kosherinata 6, Building A, Apt. 27, Bansko, 2770, Bulgaria.

By using my services, you agree to the terms of this fulfillment policy. I reserve the right to make changes to this policy at any time, and any updates will be posted on my website.